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No two writers can write the exact same words… unless it’s copied of course! It is different for writers – each writer has their own style and thought process. With each piece, not only do the writers have to bring something new to the table, but also ensure that the content is delivered in the most effective way. Technical Writing is stricter in the usage of words and style of writing.
Since there are very few courses and companies providing technical writing services in India, not may are aware of the writing rules to follow for technical publications. One of the most important one being – following the 5 Cs of writing – Correct, Clear, Concise, Cohesive and Complete.
Even if you are someone with a signature message reflecting in all your content, these are a few basic foundations for a good write-up that you must follow.

Correct
No matter what your style is, readers may get put off with your improper use of words, grammatical mistakes and false appearance of any information. Do some research and use the correct terms. If there are numbers in your content, be sure of their legitimacy. Overall, bow-down to the established norms of the language. There are no negotiations here. Correctness involves not just grammatical and proper punctuation, but also technical accuracy.
 
Example:
Incorrect

1) Open Microsoft Word 2010.
2) Click the File tab.

There is no File tab in MS Word 2010. The file tab exists for Word 2013.

Correct

1) Open Microsoft Word 2010.
2) Click the Microsoft Office button.

OR

1) Open Microsoft Word 2013.
2) Click the File tab.

Clear
Even if targeted at a niche audience, you’ll need to write legibly. Make sure that even the broadest populace of your readers can understand the message, and choose the words wisely that will accomplish this task. Word choice is significant. Imprecise terms can obstruct the attempts to convey your thoughts properly. Effective syntax is thus essential.
Example:
Incorrect

• Enter the admin users – make sure it is blank.

• If you can add multiple under the users, for click ‘Add users’ and fill details.

Correct

• Ensure that the Admin Users field is blank.

• If you want to add multiple sub users under the Users menu, click Add Users and fill the details.

Concise
Being a writer is basically to find the best method of expressing oneself and to do so you need to be economical with your word usage. You don’t need redundancies in your text. Be sure not to stray away from the main topic. You can take out unnecessary words and divert your energy to those few, which you think may get imprinted onto the reader’s mind. It is always easier to read a 100 page document v/s a 150 page document saying the same thing!
Example:
Incorrect

• In order to print, click on the Print button. You need to click on Print to start printing.

• If you are a person who loves to have friends, then you are a person who is an extrovert.
Correct

• To start printing, click on the Print button.

• If you are a friendly person, then you are an extrovert.

Cohesive
As you lay down the words, make sure that every word reflects the essence of the message. The ideas should flow effortlessly through the piece. When you need to change a topic, connect the two sections to make a smooth transition. This would be easy if you can outline your plan and arrange the key ideas beforehand. Thus, logical movement from one idea to the next is indispensable.
Example:
Incorrect

As you know, MS Word provides you with multiple formatting options. To print a document, press Ctrl+P.
Correct

You have learnt in the earlier chapters about the various formatting options provided by MS Word. After you have entered and formatted all the text, you can print the file to create a hard copy of the document.

You can print a document from the File tab or use the keyboard shortcut Ctrl+P.

Complete
Remember – “No information is better than half information”. The content is your creation and you need to observe a type of discipline to keep all things together. Ensure that you complete the topic or procedure before jumping on to the next topic. Providing half information can be frustrating to the reader and sometimes even dangerous.
Example:
Incorrect

1. In the Registry Editor, go to: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word.
2. Delete the Data key.
Your problem is solved! Correct

To resolve the problem:
1. Close Microsoft Word 2013.
2. Click Start and type regedit in the Start Search text box.
3. Press the Enter key. A confirmation message appears.
4. Click the Continue button. The ‘Registry Editor’ window appears.
5. Go to: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word.
6. Select the Data key and press Delete. A confirmation message appears.
Warning! Deleting an incorrect entry may cause the computer to crash.
7. Click OK.
8. Close the Registry Editor window.
9. Restart the computer for the changes to take effect.

Your problem should now be resolved.

To a certain extent, all of these above characteristics intersect with each other. Sentences that are inaccurately punctuated will lack clarity, paragraphs that contain duplication are usually poorly structured, and writing that is inconsequential suffers lack of completeness. Hence, to communicate effectively, any piece of writing must demonstrate all five of these requirements.

In recent times many people subscribe to the notion we live in a throwaway society but that doesn’t have to be the case where your appliances are concerned. Whilst there are more choices available than ever before the temptation to move away from the traditional brands you’ve come to know and trust has gathered momentum. In fact appliance repair is most definitely a more cost effective and convenient solution than buying new in most cases.

Refrigeration Repair
The humble refrigerator has come a long way as technology and innovation drive the market forward offering enhanced convenience and efficiency. Malfunctions do occur and general wear and tear can compromise your unit’s ability to perform at its peak, if that’s the case then it’s time to call your appliance repair guy.
Often if a breakdown occurs panic ensues and a mad scramble to have the fridge replaced takes over. Experts recommend a simple service call by a licensed repair professional in most cases that will solve your issues at a fraction of the cost.
Common service calls a repairman see on a daily basis involve broken or incorrectly fitted gaskets that don’t trap in the cold air. This forces the unit to run continuously and will eventually burn out the motor. Faulty thermostats and clogged defrost drains can leave your fridge standing in a puddle of water. The list goes on and in most cases these are simple fixes for an appliance technician who can have you up and running on the same day at a fraction of the cost and effort of heading out to find a new replacement.

Oven and Stove Repair
The oven and the stove are staple appliances used in most kitchens and unless you microwave everything you are going to miss them if there not in commission. It is highly recommended that all maintenance or repair work done on these appliances be carried out by a certified professional. Unlike the fridge or the toaster these appliances are typically hardwired to the homes main circuit board or operate on gas.
In most cases oven and stove repairs can be a swift and cost effective fix for a certified pro. They will quickly ascertain if it’s a simple blown fuse or a defective heating element. Gas appliances can run on either propane or natural gas. They have variable ignition systems ranging from a pilot flame to an electronic ignition. The repair of gas appliances is not recommended for the DIY consumer as qualified technicians utilize commercial diagnostic tools that service your appliances safely and efficiently.

Dishwasher Repair
Appliance repair experts concede that dishwashers are the most frequent service calls they receive. On average six months after the purchase of a new dishwasher a service call is requested due to a number of common symptoms like the dishwasher won’t clean, dishwashers overflowing, or it has water left in the base at the end of a cycle. The majority of times these service calls are due to a lack of common maintenance or cleaning that is normally spelled out clearly in the owner’s manual, for this reason warranty claims are often revoked. Of course there are exceptions to every rule and it is entirely feasible you may have anything from a faulty inlet valve to a defective float switch. Your licensed appliance repair agent is well placed to fix the problem and offer practical maintenance tips you can take to prevent similar issues from occurring in the future.
The next time you get the feeling you’re appliance, that has served you well may be on the fritz don’t give up hope; there may be life in the old girl yet. Give your appliance repair guy a call, their in house service is convenient and you may save a bundle on replacement.